Since 1986, we've experience first-hand the many concerns and anxieties that families incur in caring for elderly parents and family members with disabilities. It was through our own frustrations that we saw the great need for reliable transportation - with a caring touch. We recognize the importance for elderly and disabled persons to feel that they are in good hands and that the people taking care of them be genuinely respectful, courteous, and caring. Above that, family members desire assurance that their loved ones retain a sense of dignity and independence. This is exactly what we provide for our clients every day!

In 2017 we expanded our business beyond transportation services to also provide mobility products - specifically wheelchair ramps, stair lifts, and vertical platform lifts. Tendercare of Virginia is a full-line authorized dealer for both EZ Access and Harmar solutions. We sell, rent, and install! We also offer financing options for those with a tight retirement budget, or otherwise. Contact us today, we'd be happy to serve you and your family.

All our staff are company W2 employees and have CPR and first aid certifications.  Almost all other non-emergency transport companies employ 1099 contract employees - meaning their employees are not covered for workers comp nor their payroll taxes withholding.  And they too can be individually held liable should an incident occur outside the vehicle.

Tendercare also carries Professional Liability Insurance - which covers the patient outside the vehicle whether it be by stretcher or wheelchair.  Almost all other NEMT companies do not as they only carry auto liability, which only covers the patient is inside their vehicle. 

We believe we are the only NEMT company that does not bill Medicaid brokers.  We always schedule a return pickup time to ensure your loved one will not be waiting for hours.  Those companies that do coin the phrase Will Call -  which in reality the patient is given a phone number to call when done - Will Call means Will Wait.  Not so with Tendercare!